02 8011 4217, 0416 974 651 

RITM Australia provides a wide range of technical support to ensure that our products perform to your expectations.

As we are the branch office of the Inventor of the SCENAR technology, we can provide direct access to research and development engineers from RITM OKB for fast and reliable problem solving.

We have an in-house service center for all RITM SCENAR devices and accessories and are proud of our ability to provide one of the fastest device repair turnaround times in the world.

Users of Professional SCENAR devices benefit not only from the less than one day service turnaround time, but they are also eligible for a loan device to minimize clinic inconvenience and downtime.

Out of warranty services are also available with very reasonable prices and the same efficient turnaround time.

Technical problems?

If you have a technical question or you are experiencing any problems with your device, please contact us.

Warranty Registration

Have you received a warranty confirmation email? If not, please contact us for warranty registration.

Professional device updates

Is your Professional device updated with the latest firmware version? If not please contact us.